Privacy Policy

Learn how Bridge the Gap Engineer collects, uses, and protects your personal information.

Last updated: August 3, 2025

1. Information We Collect

Bridge the Gap Engineer collects information you provide directly to us, such as when you create an account, register for events, use our mentorship services, or contact us for support.

Personal Information

  • Name and contact information (email address, phone number)
  • Professional information (job title, company, industry)
  • Educational background and certifications
  • Profile information and preferences
  • Payment information for paid services

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (general geographic location)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Match mentors with mentees based on preferences
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

  • With your consent
  • To service providers who assist us in operating our platform
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger
  • For mentorship matching (with appropriate privacy controls)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Object to processing of your personal information

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Address: Bridge the Gap Engineer, South Africa